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device limit reached

im getting devices limit reached when i havent added any devjce been working fine and ive now press signed out on all devices log in to my tablet and still said device limit reaxhed

Champion 2

You need to make a clean exit from the app on any device before using another. Otherwise it may take up to 15 minutes for the NOW servers to catch up. 

Legend 5
Legend 5


Signing out of devices won't do anything unless you do what @redchiz1 states. By clean exit, you need to hit back until you get to the homepage.

If you don't do that and just "force close" the app, that is NOT a clean exit and you will be made to wait up to 15 minutes to watch on another device. 

FYI that I do not work for NOW, just a NOW customer trying to help