I've tried the chat it's useless I've emailed and waiting on another reply as the first one was just letting me know what my payment date was which was not what I asked. They have taken payment on the 7th when my billing date is the 8th this prevented my car insurance being paid and they have billed me £25for this as a late fee. I had the amount for car insurance in there on the 7th as that's its due date and the Nowtv amount would have been in the bank for the 8th. Can I get this late fee paid by Nowtv as its their fault not mine they took payment earlier then the agreed date
