04-02-2017 14:16
13-11-2019 22:52
@Anonymous User
Too many pronouns, or reply too far removed from what it’s replying to 🤔
What doesn’t what?
27-07-2017 22:52
27-07-2017 22:54
28-07-2017 11:25 - edited 27-10-2017 9:38
Hi @Anonymous User
unfortunately none of the kids programs have subtitles available we are adding more and more content with subtitles every day however currently we are focusing on the Entertainment and Cinema pass with the hopes that Kids programs will then be updated.
Also @Anonymous User
We have over 200 movies available with subtitles currently with every new movie we add having subtitle support. Also we are starting to update shows on the entertainment pass with the newest season of Game of Thrones having subtitles available now. More will be updated soon.
Thanks
Eddie
28-07-2017 12:10
Thanks Eddie.
However unless there is a plan or clear committment to update shows with subtitles this may take years.
Is there a plan please to update current shows with Subtitles?
Is there a committment that ALL new Entertainment shows with have subtitles going forward please?
Is there a committment that ALL new movies will have subtitles going forward please?
At the moment our household cannot "watch" previous versions of Game of Thrones, Penny Dreadful etc because there are no subtitles on these shows but subtitles are availbale on DVD's for all of these .
If I can rip a DVD with subtitles and play it on my PC with subtitles then why can't NOW TV do the same with their boxes - technically it's an easy no-brainer and one person could crack the back catalogie in a few weeks!
28-07-2017 12:18
Hi @Anonymous User
Thanks for getting back to us.
The plan and comittment is to have subtitles updated on our content as soon as we can.
The larger plan is to have subtitles on all content via Now TV before Mid-2018 because that is when the law will change that subtitles must be available. We are doing what can now to have them available as soon as possible. The content sent to us does not have subtitles and it is something we are working hard on with the studios to have done as soon as it can be.
Thanks
Eddie
02-08-2018 7:36
"The larger plan is to have subtitles on all content via Now TV before Mid-2018 because that is when the law will change that subtitles must be available. We are doing what can now to have them available as soon as possible. The content sent to us does not have subtitles and it is something we are working hard on with the studios to have done as soon as it can be."
Hey! It's past mid 2018.
02-02-2019 14:40 - edited 02-02-2019 14:48
@Anonymous User I've been away from Now TV since 2017 and what's changed I wondered within that time. Answer: Very Little - Shame on you NOW TV - YESTERDAY TV, WE DON'T CARE AND OR LISTEN TV. I have a transcript from one of your agents Tom that you should see Tom. I can gladly forward it. I also wish to know from you the Complaint Policy from within NOW TV.
01-08-2020 12:33
when I get subtitles on now they are always out of sync or just stop
01-08-2017 8:17