04-11-2019 18:36
I paid my skysportson they pass by card and still can not watch sky
04-11-2019 18:58
Hi @Anonymous User
Did you buy the full blown NowTV month sports pass or a month Mobile Sports Pass ?
Also what nowtv playback device are you using is it a Youview box or a Smartphone for example ?
13-11-2019 18:49
They took the money directly from bank account it has been happening for several months and I was enjoying sky sports until weeks ago it even shows that money has been taken on my bank staement
13-11-2019 18:51
it was a you view box which not functioning well so I now have log on my phone
13-11-2019 19:03
Hi @Anonymous User
Currently at the moment you can't use a NowTV Sports Pass with a Youview box (Cinema only) 😠.
https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview
09-11-2019 8:17
I bought 2 month skysports pass yesterday but won't let me watch and doesn't show in my passes but shows £20 payment on 'my payments'page
09-11-2019 13:25
Hi @Anonymous User
What playback device are you using that doesn't allow you to watch your sports pass on and if you have more than one playback devices is it happening to all of them ?
When you checked both your active passes and payments on your account, did you go to My Account whilst logged in on here then select Passes & Vouchers and then Bills & Payments ?