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Anonymous User
Not applicable
‎20-05-2019 15:37

Payment on account

I changed to Now TV on 13th May 2019 and thats when my first payment was to be taken, well I was out on my account by a few pence, so It hasnt been taken but it still says on my account its paid!!

 

What will happen now? will they try again, as just checked and still says paid.

 

Thanks

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2 Replies
RoyB
Legend
‎20-05-2019 22:41

@Anonymous User 

 

Out by 10p, by any chance ?

 

That would be NowTV testing that your card is good.

 

The real hit should reach your bank account shortly.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
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Anonymous User
Not applicable
‎20-05-2019 22:46

In response to RoyB
No I was out by about 50 ish, my first payment was supposed to be £25 but
on account it still says paid, when I rang bank they said it hadn't been
taken.

Just wondered how long it takes them to notify us!!
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