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Anonymous User
Not applicable
‎20-08-2021 14:55

Now Tv error message

Hello, 

 

Yesterday I changed my password for now tv and I am now receiving an error message when trying to access the app ‘Network problem- sorry we couldn’t connect you to Now’ even though I am connected to a network. Appears to be a technical error, please can someone advise how to get this working ? 

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1 Reply
schnapps
Legend 5
Legend 5
‎20-08-2021 15:12

Hi @Anonymous User 

 

What playback device are you using with the error message ?

 

Does it effect all your playback devices when watching NOW ?

 

Have you tried temporary disconnecting the power to your playback device and Router ( even if the Router is running ok).

 

If you have mobile internet data can you temporary test with your mobile data using your phone has a wifi hotspot.

 

Also who is your ISP ?

 

 

 

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