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DarylM
Legend 5
Legend 5

Re: Now TV in the future

Probably have to add to the wishlist a Now TV box capable of 50Hz output.  Or 50/60 variable output depending on the content.

 

I realise this is a problem for Roku more than Now TV.



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Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.

Anonymous User
Not applicable

Card details changed on Account number

Hello,

 

My card number has changed a few months ago due to card being lost. I was however not notified that my payments had not been going through to Now TV. untill recently where the entertainment pass has been cancel. I am now concerned this may have affected my credit rating.

 

I have amended my card number details on my account. Please can I be informed as to whether this has an affect.

 

Kind Regards

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Anonymous User
Not applicable

Re: Card details changed on Account number

@Anonymous User as NOW TV dont provide credit, it can't affect your rating. All that happens is the services stops until further payment is made. 

Anonymous User
Not applicable

Re: Card details changed on Account number

Thank you. Is there any way to pay for missed payments in previous months?

 

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4268
Legend 5
Legend 5

Re: Card details changed on Account number

@Anonymous User I don't think that you can. I am actually surprised that the pass still worked when you say the payment did not work. As for checking if you have an active pass. Pop to "my account" passes are listed with a little note saying when they expire what you might expect to pay. If I were you I would pop over to Argos or Game for a pass to save money.


@Anonymous User wrote:

Thank you. Is there any way to pay for missed payments in previous months?

 


 

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Anonymous User
Not applicable

Re: Card details changed on Account number

That's what I couldn't understand - payments haven't been coming out of my account since July! We were only notified last week about incorrect details on the system!

 

We have renewed the pass now, but really I would like to pay for the previous months missed to settle everything. Is there any way I can contact them? Or would I have to go through Sky?

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Anonymous User
Not applicable

Re: Card details changed on Account number

Hi @Anonymous User

 

Thank you for getting in touch, no further payments will be needed on our end. I will send you an e-mail to explain. Please keep an eye out on your inbox.

 

Cheers

Ranj

NOW TV Team