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Fuzzy picture NowTV stick & Samsung TV

Just bought a NowTV stick and using with my Samsung TV. The picture goes from perfect to really blurry all the time and is driving me mad!! Occasionally it buffers too.

 

We have Netflix, iPlayer etc - all of those work perfectly. Out internet is strong too.

 

I have tried resetting the Home button x5 rewind x 3 forward x 2 etc - not really sure what bit rare to choose - it is currently set to the highest. Any suggestions?

 

Please can someone help before I throw the stick out of the window!?

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