Hi how do i go about changing my payment date? New to this all.
@Anonymous User
If it’s for TV memberships it is more difficult because it’s based on when you purchase the membership.
Live chat might be able to help, just click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
If it’s for broadband you can give the team a call.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint:
Be aware if you call the number to discuss TV memberships they will direct you straight to live chat.
Would i get theou at this time as they close at 8?
@Anonymous User
Personally I’m not sure as I’m not a broadband customer with NOW, no harm in trying though.
Hi @gavs82008 @Anonymous User
The NOW Broadband telephone helpline for Broadband Customers is available between 8am to 8pm 7 days a week.
Prior to Covid-19 they did close at 11pm each evening.
Best time to call them is first thing in the morning after 8am.