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Russ32233
Occasional Poster

claiming my free now tv stick

I had an email offering me a free stick worth £14.99 but would need to pay the P&P. however it will not let me claim it and i have been looking for how to contact someone on here for an hour going in circles. does anyone have any suggestions? 

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schnapps Legend 2
Legend 2

Re: claiming my free now tv stick

Hi @Russ32233

Have a word with live chat and see if they can help you claiming the free stick with the £5 P&P charge from the email offer you received.

Link here for live chat.

https://help.nowtv.com/contact-us/managing-my-devices

Russ32233
Occasional Poster

Re: claiming my free now tv stick

after the lady tried for 15 minutes to help it wasn't working, I was only going to do this as it was basically free but this is just too much hassle. never mind. thank you for your help

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