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Chris128
Newbie

Too many devices

Hi I have a smart tv box in the living room and a smart tv stick in the bedroom

the one in the bedroom is not showing me the free to air channels and is not letting me watch any films as it’s saying too many devices and I need to wait a month till I can add a new one???? 

Move signed in and still no good??? Can anyone help

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schnapps Legend 5
Legend 5

Re: Too many devices

Hi @Chris128

If you have reached your maximum 4 device limit and one device swap this calendar month, then you need to contact live chat and ask them to rest your device slots on your account.

Link below to live chat, they are extremely busy, so keep trying until you get through to them.

https://help.nowtv.com/contact-us/managing-my-devices

 

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