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Newbie

Smart stick not showing as a device on iPhone NOW TV app

I have been able to cast from my iPhone to NOW TV box, but also have a Smart Stick elsewhere in the house and for some reason the iPhone app isn’t showing that as a device I can cast to. Any ideas? 

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Legend 5
Legend 5

Re: Smart stick not showing as a device on iPhone NOW TV app

Hi @AdeleA 

 

Bit of a long shot, have you tried a fresh NowTV App download from your iPhone Apps Store, then sign back into the newly downloaded App with the same account details used on your NowTV Box & Stick.

 

Also make sure your iPhone is on the same WiFi network has your Box & Stick.

 

https://help.nowtv.com/article/using-your-iphone-to-cast-to-your-tv 

 

i am not familiar with iOS, but it might be worth reading this link article as well about version 9 &10 will not be supported soon.

 

https://help.nowtv.com/article/installing-now-tv-on-ios-tablet-mobile 

 

 

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Newbie

Re: Smart stick not showing as a device on iPhone NOW TV app

I’ll give it a go. Thanks!
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