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Andy_84
Mentor

Re: Now tv live tv blurry and in watchable

If they admit there’s a fault they’ll have to compensate people, so they’re not going to. They’ll just blame it on your internet connection or something else which isn’t to do with them.

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Confused7
Advocate

Re: Now tv live tv blurry and in watchable

As anyone any answer to this 

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Andrewcroft
Scholar

Re: Now tv live tv blurry and in watchable

Tried watching Liverpool match on live TV today sun 7th picture was all pixelated and after resetting stick it would be fine for 5 mins then pixelated again. Contacted live chat who had me repeat reset and reconnect internet before passing me over to tech team who claim my internet speed was very low speed and cut me off. I checked my speed during the time I had the problem and it was 30 Mbps so they are making false claims. I am going to ask for a full refund of season pass if it happens again. Fed up of Thier poor service and shoddy TV stick.

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