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Hello, My Now Tv Smart Stick is operating my TV’s power no problem but not the volume. I have tried different settings and no result.
Perhaps try going through the steps in this Roku help guide, where the Roku trouble shooting procudre should be similar to your nowtv smart stick.
What is the make and model of your TV, where there is always the possibility that the remote hasn't got your manufacturers TV volume code available in it's remote program memory for it to work.