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Thecolonel19
Advocate

No sound from TV

I've had a look and can't quite find someone with same issue.

Basically, I have picture but no sound whilst plugged into HDMI 1

On HDMI 2 I have Virgin box plugged in with picture and sound.

If I swap them around I now have sound on Now TV Stick (HDMI 2) and none on Virgin (HDMI 1).

But that's not all. If I turn TV off and go back on Now TV (still HDMI 2), I have no sound but now I have sound on the HDMI 1.

Swapping HDMI's round again sorts it back out but boy is it annoying have to swap in and out!!!

Tried XBox and Virgin box together and both have sound πŸ˜‘

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8 Replies
NOW TV Team Tony-D
NOW TV Team

Re: No sound from TV


@Thecolonel19 wrote:

I've had a look and can't quite find someone with same issue.

Basically, I have picture but no sound whilst plugged into HDMI 1

On HDMI 2 I have Virgin box plugged in with picture and sound.

If I swap them around I now have sound on Now TV Stick (HDMI 2) and none on Virgin (HDMI 1).

But that's not all. If I turn TV off and go back on Now TV (still HDMI 2), I have no sound but now I have sound on the HDMI 1.

Swapping HDMI's round again sorts it back out but boy is it annoying have to swap in and out!!!

Tried XBox and Virgin box together and both have sound πŸ˜‘


Very very weird issue @Thecolonel19 

 

I'm gonna do a bit of research here and try and come up with a fix.

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NOW TV Team Tony-D
NOW TV Team

Re: No sound from TV


@Thecolonel19 wrote:

I've had a look and can't quite find someone with same issue.

Basically, I have picture but no sound whilst plugged into HDMI 1

On HDMI 2 I have Virgin box plugged in with picture and sound.

If I swap them around I now have sound on Now TV Stick (HDMI 2) and none on Virgin (HDMI 1).

But that's not all. If I turn TV off and go back on Now TV (still HDMI 2), I have no sound but now I have sound on the HDMI 1.

Swapping HDMI's round again sorts it back out but boy is it annoying have to swap in and out!!!

Tried XBox and Virgin box together and both have sound πŸ˜‘


What brand of TV is it by the way @Thecolonel19

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NOW TV Team Tony-D
NOW TV Team

Re: No sound from TV


@Tony-D wrote:

@Thecolonel19 wrote:

I've had a look and can't quite find someone with same issue.

Basically, I have picture but no sound whilst plugged into HDMI 1

On HDMI 2 I have Virgin box plugged in with picture and sound.

If I swap them around I now have sound on Now TV Stick (HDMI 2) and none on Virgin (HDMI 1).

But that's not all. If I turn TV off and go back on Now TV (still HDMI 2), I have no sound but now I have sound on the HDMI 1.

Swapping HDMI's round again sorts it back out but boy is it annoying have to swap in and out!!!

Tried XBox and Virgin box together and both have sound πŸ˜‘


What brand of TV is it by the way @Thecolonel19


Are you able to rename the sources e.g 'HDMI 1' to 'NOWTV'

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Thecolonel19
Advocate

Re: No sound from TV

Yeah I've already renamed them Virgin and Now TV.

Tv is an Hitachi 43HB16T72U

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elmebo
Newbie

Re: No sound from TV

im connecting my macbook to my tv with HDMI but i get a picture but no sound. Any ideas?

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Zolo1
Newbie

Re: No sound from TV

Hello, I’m having the exact same issue. 

Was this solved at all?

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royackerman
Newbie

Re: No sound from TV

We have the same problem - HDMI cable into Panasonic TV with Virgin Box. Vision but no sound. 

Any advice?

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Marius21314
Newbie

Re: No sound from TV

Im using a macbook laptop and i found that if i connect the laptop to my TV first and then open the movie which opens in NOWTV app everything works fine.

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