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chris369586
First Poster

Help live chat not working

Tried to use live chat not working

1 Solution

Accepted Solutions
schnapps Legend 2
Legend 2

Re: Help live chat not working

Hi @chris369586

I find using a different internet browser and disabling any ad blocker on the browser works for me.

Maybe try the above using this link below or alternatively drop them a message on the same link page.

https://help.nowtv.com/contact-us/managing-my-devices

3 Replies
schnapps Legend 2
Legend 2

Re: Help live chat not working

Hi @chris369586

I find using a different internet browser and disabling any ad blocker on the browser works for me.

Maybe try the above using this link below or alternatively drop them a message on the same link page.

https://help.nowtv.com/contact-us/managing-my-devices

SimplyDLT
First Poster

Re: Help live chat not working

I am also having trouble talking with or getting in touch with someone regarding payments that have not been authorised by myself, being taken from my bank account. Quick enough to take money but I can't talk to anyone. Not happy at all! Absolute rubbish customer service

RaceFanF-One
Contributor 1

Re: Help live chat not working

As the sky's website is Rubbish! Sky helpstaff are over worked, as a result the management needs to employ more advisors.

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