06-02-2018 7:56
Not sure if its just the Smart Box that affected, but since the Youtube was updated, I am finding that going through the menu, is sluggish...
then after a short while, find that the screen 'freezes', and you cannot navigate or play any other content...
Pressing Home on the remote , allows you to go back into the app, but if the item you wish to view isn't on the top few rows, then you cannot view.
(you can if you do a search)
02-04-2018 18:05 - edited 02-04-2018 18:07
Four months since faults reported, and no solution !
"Seems like it 's the Roku software causing this" is what has been said by Now TV !
nothing like passing the blame....
02-04-2018 22:37
03-04-2018 6:42
For the first time this year, the app has worked without any problems.
No box update or app update has been received/applied !
Tested a few of the video clips that wouldn't play correctly or crashed and they all played fine.
03-04-2018 8:08
Interesting... I will have to try when I get home.
This would be typical if it has been sorted as I have ordered a new non-smart box which arrives this week
03-04-2018 21:39
Jut tried mine and its just the same so feel glad I have ordered the basic box, hopefully it will work like my Parents box did!
04-04-2018 18:10 - edited 04-04-2018 18:12
My standard NowTV box came today, just the bare box no power, remote etc and I am pleased to say its working a treat!
I thought my Smart power adapter would fit, but found out the plug is too large, luckily I had an apapter laying around that fits. I may still order an official one though for the sake of £3.95
The YouTube App is the version before the one that got updated on the Smart box, so it has 3 thumbnails across now instead of 2 which the newer version has. I am hoping that they don't update this version for the non smart box, otherwise I will be back where I started.
I think its £6 well spent but I obviosuley still hope they sort out the Smart box though, whether its a ROKU update or YouTube.
06-04-2018 20:49
07-04-2018 10:01
11-04-2018 7:58
Any update on this?
I know I have gotten around the issue by buying the standard black box, but I would still like this fixed so I can use what I have paid for, otherwise its just a big useless ornament!
The standard box is OK, but its much slower than the smart box, but at least it doesnt have the annoying fan.
12-04-2018 8:00
Well my 4200SK non-smart box updated last night to the new version of YouTube and thankfully it still works. Its the new look interface, but it still has the same number of thumbnails across the top as the old one so I am please about that. The version number is ea86ea7b.
Anyone know @Tony-D if the Smart box has been updated to get this working version, or is it pure luck that it works on the non-smart box?