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Anonymous User
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TV Guide - 7 day epg

Is the Freeview and now TV program guide on the now TV Smart box going to be updated to support a full 7 day program epg?

Also it would be good to add reminders to TV programs within the guide so you don't miss them.

It's very annoying just being able to see just now and next on freeview and on now tv
19 Replies
Anonymous User
Not applicable

Just got a NOW TV box with freckles, and have been very impressed. However, we have been very disappointed in the TV guide. Just having the "Now & Next" programmes available seems far to simplistic. Every other set top box or TV guide we've used displays a week of, if not more programming information AND the ability to set reminders for programmes we want to watch later in the evening/week. I realise that you'd rather we use the NOW TV side of the box more than the LIVE TV side, but we like to use both equally, and think the guide for all Live channels (NOW & Freeview) is lettingan otherwise greatly useful bit of kit down greatly. Will we be seeing this improve in near future updates? Or should I send it back and stick to Now TV via my chromecast and live TV on my TV?
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

It's something that has been asked for quite a lot on the forums, but unfortunately NOW TV don't really announce improvements ahead of time so we've no idea whether this is something they are looking into or not. Given it has to fit in with the Roku interface it may not be an easy task to achieve. If you have your box in the same room as another Freeview box, or your TV has a better user interface for Freeview then personally I'd connect the aerial up to them and just use the NOW TV box for the apps, as you'd get a better overall experience that way. That's what I do, although in my case, I use a Freesat box for free-to-air channels. Alternately, as you say you already have a Chromecast you may decide the smart box isn't really offering you enough to keep hold of it, but that's your choice.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable

Hey Andy. I'm new to NOWTV and also have pretty much the same issues as Harrisonact1. I am also very frustrated with not being able to view a week long program guide. I was a skytv customer for 12 years and no loyalty rewards there! While waiting for my NOWTV to be activated I was stuck with watching my freeview channels. I still have my sky box and when watching freeview I was able to access the sky tv guide. Now after connecting my NOWTV setup I am unable to access the skytv week long tv guide.

I am hoping you might be able to tell me if there is any hope of accessing my skytv guide while still connected to my NOWTV and if so could you please HELP!!!

4268
Legend 5
Legend 5

@Anonymous User unfortunately not on the smart box. I'd use the website version of  the Sky TV guide. It does have the advantage of allowing you to keep watching whilst browsing.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Steve411
Scholar

I ended up downloading the sky+ app on my phone. This gives you all of the channels and 7 days guide.

Anonymous User
Not applicable

Thanks for the welcome, I'm surprised they don't offer a suggestions section like ITV hub! Was hoping to catch there eye on here I guess. The TV guide is such a let down, and quite frankly pretty old hat, for what otherwise is a pretty good piece of kit.
Andy
Legend 5
Legend 5

@Anonymous User

 

There is actually an Ideas Board on the forum, but you can't post directly into it, the NOW TV Team instead choose which ideas go in. I'll tag @Simon-J from the NOW TV Team and if he agrees he'll add it to the Ideas Board.

 

https://community.nowtv.com/t5/Ideas-for-NOW-TV/idb-p/My_Ideas

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
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Haha just seen the typo for freeview... Now TV with freckles, now that's a future suggestion lol
Andy
Legend 5
Legend 5


@Anonymous User wrote:
Haha just seen the typo for freeview... Now TV with freckles, now that's a future suggestion lol

A NOW TV box with freckles could be a great idea, we've already had a NOW TV box with penguins so who knows ...

image.jpeg

 

 

 

 

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable


@Anonymous User wrote:
Will we be seeing this improve in near future updates? Or should I send it back and stick to Now TV via my chromecast and live TV on my TV?

@Anonymous User  I doubt there will be any significant upgrades regarding now & next as Now TV don't make any money from freeview.  The way I see it is it is it was a feature to entice those with older HD ready TVs into getting movie/ents/sports passes.  I suspect future boxes will drop the freeview tuner and provide the capability to handle HD and 4K streams.

 

As the new Now TV box is the best way of watching Now TV, especially sports with the 50Hz frame rate and the 30 minute buffer, then I wouldn't send it back. Also if 1080p streams ever arrive this box will have no issues with them. 

 

In conclusion, it is not a fully fledged Freeview box.  It does come in handy for accessing channels not available on older freeview TVs but the real benefits are in the Now services.

 

As an aside, it's a shame these boxes don't have TV player like Amazon Fire TV as that would make the freeview tuner obsolete.

Andy
Legend 5
Legend 5


ClockEnd wrote:As the new Now TV box is the best way of watching Now TV, especially sports with the 50Hz frame rate and the 30 minute buffer, then I wouldn't send it back. Also if 1080p streams ever arrive this box will have no issues with them. 

The Chromecast also does 1080p and 50Hz though. Not knocking the NOW TV Smart Box, but it's not automatically the best option for everyone given their needs and other devices available to them.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable


Andy wrote:


ClockEnd wrote:As the new Now TV box is the best way of watching Now TV, especially sports with the 50Hz frame rate and the 30 minute buffer, then I wouldn't send it back. Also if 1080p streams ever arrive this box will have no issues with them. 


The Chromecast also does 1080p and 50Hz though. Not knocking the NOW TV Smart Box, but it's not automatically the best option for everyone given their needs and other devices available to them.

 

@Andy 

 

I primarily use a Roku Stick these days as it has Amazon Prime, Google Play, Wuaki and Netflix . Convenience outweighs the quality (which is only applicable to live channels) especially as I only have 2 HDMI inputs on the TV.  I use the Smart box for Sports because of the 30 minute buffer and the 50HZ output being superior.  I would say overall the Smart box is the best overall in terms of functionality and picture quality if all you do is watch Now TV.

 

Anonymous User
Not applicable


@Anonymous User wrote:

@Andy wrote:


ClockEnd wrote:As the new Now TV box is the best way of watching Now TV, especially sports with the 50Hz frame rate and the 30 minute buffer, then I wouldn't send it back. Also if 1080p streams ever arrive this box will have no issues with them. 


The Chromecast also does 1080p and 50Hz though. Not knocking the NOW TV Smart Box, but it's not automatically the best option for everyone given their needs and other devices available to them.

 

@Andy 

 

I primarily use a Roku Stick these days as it has Amazon Prime, Google Play, Wuaki and Netflix . Convenience outweighs the quality (which is only applicable to live channels) especially as I only have 2 HDMI inputs on the TV.  I use the Smart box for Sports because of the 30 minute buffer and the 50HZ output being superior.  I would say overall the Smart box is the best overall in terms of functionality and picture quality if all you do is watch Now TV.

 


And you can put an Ethernet cable into it directly without messing around with Chromecast adaptors and the various issues that arise https://support.google.com/chromecast/answer/6306422 .  
Anonymous User
Not applicable

4268
Legend 5
Legend 5

@Anonymous User still just now and next. I agree is frustrating especially at end of program in adverts between that and next program.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
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Anonymous User
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I have 2 smart boxes. Been a while now but still no update on a 7 day EPG. How can any box these days not have this? Even the cheapest freeview boxes have this
Anonymous User
Not applicable

+1 for an EPG 😐

Steve411
Scholar

I have downloaded the sky+ app on my phone and this gives you a 7 day