As if by magic!
My TV Guide, Catch Up options have disappeared from the home screen!
I have tried reset and also a factor reset but they are still not there.
There does not seem to be any support from NOW TV regarding this, is this a common fault with this service or a software and or box fault?
Please can someone assist?
Hi @Anonymous User
Running a software update seems to be fixing this for most people if you want to try that out
Start by pressing your NOW TV remote control buttons in this order:
Fast Forward x3
Then click on update software and wait for this to complete.
I recently got a NOWtv Smart Box, when looking through the freeview channel listing there are channels missing.
DAVE, E4+1 would be the ones we have noticed
Just to be clear on the setup.... all i have done is move the aerial cable from the back of the TV which does have these channels to the back of the NOWTV box and done a scan.
Any advice on the issue appreciated..
Hi @Anonymous User,
How close is your WiFi router to your 'smart' box? It's signals might be swamping the 'smart' boxes tuner. Another thing to look at is the coaxial lead that's feeding your smart box. Is it double shielded?