24-05-2023 18:22
So the kids channels seem to be gone, I can only access four of them as the nowtv box seems to send me to another live tv guide which has four of the channels missing.
anyone else?
02-06-2023 11:10 - edited 02-06-2023 11:11
Hi @Cat2
It sounds like you have received the new NOW App update version 8.0.1 a few days before everybody else on their NOW branded devices or Roku devices (most customers seemed to be reporting this update yesterday including myself).
I have just tried the live TV kids Guide and I am only seeing 5 kids channels instead of the 7 kids channels from the live kids TV Guide that are still there on my Amazon Fire Stick.
For me Nicktoons and Cartoonito is missing from the live kids TV Guide on my Roku.
I have reported this to a NOW Staff Member today for further investigation.
02-06-2023 13:13
Thank you! Hopefully it is sorted soon.
02-06-2023 13:25
Let's hope so.
25-07-2023 19:00
Hi @Cat2
Since a recent update it looks like the kids live section is back to normal, where on my Roku NOW App I am seeing 7 live kids channels from the NOW TV Guide.
I am assuming it's the same for you on your NOW box ?