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junosboots
Scholar

Getting rid of cancelled offer

I mistakenly took up a cancellation offer and so I cancelled it - so far so good.  It will now not let me use the 5 month pass I got as a Christmas present as it is holding the offer I rejected.  Is there any way of getting rid of the rejected offer? 

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caseyb1993
Legend 5
Legend 5

Re: Getting rid of cancelled offer

@junosboots Hello ๐Ÿ™‚

The best thing to do is to go on live chat to see if an agent can help here.

 

https://help.nowtv.com/article/apply-voucher-gift-cards

 

click the link and select "get in touch" and then select "anything else" to get to live chat. ๐Ÿ˜€

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? ๐Ÿ™‚

View solution in original post

1 Reply
caseyb1993
Legend 5
Legend 5

Re: Getting rid of cancelled offer

@junosboots Hello ๐Ÿ™‚

The best thing to do is to go on live chat to see if an agent can help here.

 

https://help.nowtv.com/article/apply-voucher-gift-cards

 

click the link and select "get in touch" and then select "anything else" to get to live chat. ๐Ÿ˜€

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? ๐Ÿ™‚

View solution in original post