Sorry about the remote issues and we'd like to help anyone experiencing issues with this.
Please contact us directly either by email or live chat so we can resolve this swiftly for you.
Please can we make sure the following:
- Can you make sure the batteries are working or try a different pair.
- Make sure the plastic film at on the top of the remote is peeled off.
Thanks a lot for your patience whilst we sort this.
NOW TV Team