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zozster
Scholar

need more than one account?

how do a family watch tv at the same time in different rooms when you can only stream on 2 devices? it is becoming a who can get in and watch first competition. 

 

the boys have one in each in their room and we have one in the bedroom and there is one in the living room. DO i need to sign up for a new account and pay 2 fees so we can all watch now?  can i not just upgrade to get more devices like you can on other services? 

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MentalMadMax
Scholar

Re: need more than one account?

you would need another account to watch on more than 2 at the same time.

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18 Replies
MentalMadMax
Scholar

Re: need more than one account?

you would need another account to watch on more than 2 at the same time.

View solution in original post

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ukbobboy
Champion 2

Re: need more than one account?

@zozster @MentalMadMax @NOWTV-Team

 

Hi Guys

 

Although I am not personally affected by Zozster's problem I do agree that customers with more family members, than the old fashioned standard number, should be able to pay extra for the ability to watch more than two separate programs simultaneously.

 

I understand that under Now TV's current licensing agreement they are limited in what they can provide, however I do believe that this issue is far more important than any other "purely" technical feature being requested at the moment, e.g. 5.1 or 7.1 surround sound.

 

We can only hope that Now TV, and probably their parent company as well, understands that the "two only simultaneous usage" rule is no longer enough because a family household of four is no longer the "norm" in 2018. 

 

 

UK Bob

 

zozster
Scholar

Re: need more than one account?

If I have to buy 2 x entertainment and 2 x movies it is going to be extortionate.
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zozster
Scholar

Re: need more than one account?

thanks for the reply.

 

do you know if i would need to have a second email address to  add the additional boxes to.

 

thanks

zozster
Scholar

Re: need more than one account?

I have been advised by Now that i need to set up another account with another email address and another set of passes. Looks like i wont be a Now customer for much longer. @Now-TV you need to change this to compete with the likes of Netflix and Amazon.

Wlat
Expert

Re: need more than one account?


@zozster wrote:

I have been advised by Now that i need to set up another account with another email address and another set of passes.


If they didn't place a limit on the number of devices and the number of simultaneous viewers, you would be able to share your passes with everyone in the street or even everyone in the town!

It seems to me that a reasonable compromise would be to allow the same number of simultaneous users as the number of devices on the account ... which at the moment is 4.

Wlat

 

starman73
Expert 2

Re: need more than one account?


@zozster wrote:
If I have to buy 2 x entertainment and 2 x movies it is going to be extortionate.

It would make more sense to allow as many devices to watch at same time as long as no more than 2 are using the same pass

I have ended up with three accounts.  One with cinema, one with entertainment and one for sports as and when I need it.  I have Roku sticks and a Now TV sticks/boxes on three different TVs  and generally speaking there is never an issue even with three of us watching at the same time.  I just log out and in of one of the boxes when I want to watch sports.

Simple enough to set up three accounts as nameSport, nameEnt and nameMovie.  You can even set up a fourth as nameKids if needed.  That way you could stream to 8 devices at the same time!

 

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starman73
Expert 2

Re: need more than one account?


@Wlat wrote:

@zozster wrote:

I have been advised by Now that i need to set up another account with another email address and another set of passes.


If they didn't place a limit on the number of devices and the number of simultaneous viewers, you would be able to share your passes with everyone in the street or even everyone in the town!

 


With Netflix you can have 1, 2 or 4 simultaneous streams on as many devices as you like.  Can't see why Now can't do similar.  Amazon only allows two simultaneous streams, but again on as many devices as you like.

ukbobboy
Champion 2

Re: need more than one account?

@starman73 @zozster @Wlat @MentalMadMax

 

Guys

Does anybody really believe the following "numb-nuts" piece of ridiculous propaganda:

"If they didn't place a limit on the number of devices and the number of simultaneous viewers, you would be able to share your passes with everyone in the street or even everyone in the town!"

The person who thought up this "nonsense" must really think that Now TV customers are either gullible or stupid.

 

UK Bob