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Hey22
Advocate

error code 100

For over a week Now Tv have been working on sorting error code 100 without success at what stage do they replace the fault box.

start a program we are lucky to get 10 mins when it goes to error code 100

25 Replies
Molly1965
Advocate

Re: error code 100

Having the same problem.
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tegg
Advocate

Re: error code 100

having same problem, can't play NOW TV  just comes up with error 100

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Lukeb2
Advocate

Re: error code 100

I have recently come across with this issue and have a solution. If your using a now tv box then there should be a reset button underneath or a little hole on the side. Press this for 30 secs and it should reset back to the set up page. Follow the on screen instructions and re set up the box. This should only take around 10 minutes. Aftert this you can continue watching shows. 

I did this last night and it has solved the problem for me.

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cathrynrees
Mentor

Error Code 100

After clicking 'Watch' for any programme I get error code 100.   Tried factory reset - same problem. 

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NOW TV Team Aaron-R
NOW TV Team

Re: Error Code 100


@cathrynrees wrote:

After clicking 'Watch' for any programme I get error code 100.   Tried factory reset - same problem. 


@cathrynrees

 

Hi Cathryn 

 

Could you check that the software on the box is up to date by following these steps

 

  • Start by pressing your NOW TV remote control buttons in this order:

Home x5
Fast Forward x3
Rewind x2

  • Select the Update Software option that appears on the next screen.
  • Press OK, even if you already have the latest version. 

Could you let us know how you get on with this

 

Thanks

Aaron

Libec
Advocate

Error code 100

Hi,

We are continuously receiving an error message 'Sorry, something went wrong. We're working on it.'

We have tried resetting our router and resetting the black Now TV box, however we are still receiving the same error. Any help much appreciated.

Thanks
Tags (1)
NOW TV Team Aaron-R
NOW TV Team

Re: Error code 100


@Libec wrote:
Hi,

We are continuously receiving an error message 'Sorry, something went wrong. We're working on it.'

We have tried resetting our router and resetting the black Now TV box, however we are still receiving the same error. Any help much appreciated.

Thanks

@Libec

 

Hi

 

Did the reset of the nowtv box take you back to factory settings?

 

If so could you also try these steps

 

This updates your software, fixing any faults in the process.

  • Start by pressing your NOW TV remote control buttons in this order:

Home x5
Fast Forward x3
Rewind x2

  • Select the Update Software option that appears on the next screen.
  • Press OK, even if you already have the latest version. 

Thanks

Aaron

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Libec
Advocate

Re: Error code 100

Hi Aaron,

Thanks for your response. It's still not working. I pressed the sequence of keys you've outlined, however it didn't bring me to an update page. I tried to update the software but this hasn't helped either. The other apps on the box are working. I can log into Now TV and see the latest shows but the shows won't play.

Any help much appreciated.

Thanks.
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Ddm
Advocate

Re: error code 100

Tried resetting my box re-entering passwords and internet connection still error 100
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