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Kimberley123
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Unable to log in to Now TV on EETV

I am trying to log into Now TV on the EETV app page, whilst I am able to navigate the app, when it comes to logging in using email/Username and password I start typing and the page stays blank. The EETV remote is brand new and works for typing on all other apps/searches. The EETV box is acknowledging that I am typing as it flashes each time I press a button, but the sign in details tags blank. I have tried updating all EETV apps (everything is brand new anyway), please can someone help ? X
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Andy Legend 5
Legend 5

Re: Unable to log in to Now TV on EETV

@Kimberley123

 

Welcome to the forum. Vaguely recall someone else mentioning this which I think was solved just by powering down the box by unplugging for a minute or so and then trying again. If that doesn't help might be worth having a word with live chat as there aren't many other EE TV users on the forum.

 

You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for the live chat button)

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