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Thomas814
Occasional Poster

Re: Live chat/ help

HI please can u help me I have phoned bank and got the payment details revoke but still cannot buybpass

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Marlo
First Poster

Re: Live chat/ help



 I brought a now tv box from argos today with month sport plan and it’s not working it’s saying I have to purchase it again

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schnapps Legend 5
Legend 5

Re: Live chat/ help

Hi @Marlo

Was there a scratch card voucher code inside the box packing ?

If so, did you apply the voucher code to your nowtv account ?

Should there be no paper scratch card code in the box it could be due to that nowtv have changed the method of adding a voucher to your account which is now done automatically once you have registered and activated your nowtv device.

When you go to My Account > Passes & Vouchers on here does it show a redeem button next to the month sports pass ?

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Alawrence19951
First Poster

Re: Live chat/ help

You know the sky sports pass is it £33.99 every month or isit just the one bill and then it’s free every month 

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Louise15
First Poster

Re: Live chat/ help

I need now TVs phone number

Beth17
First Poster

Re: Live chat/ help

I cancelled my Now TV and they have took 7.99 and 9.99 out my bank today and I want it Refunded NOW because this is a joke as I haven’t used it in months so I don’t know why they are taking money. 

 

NOT a happy customer at all. 

I want a refund now as you’ve taken the money out that is to fund my 1 year old son this week. 

Thanks. 

Kaxik
Occasional Poster

Re: Live chat/ help

Now tv are incorrect now tv help live chat is not currently available on any fee ice which we have tested including high resolution mobile, laptop and pc devices

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Kaxik
Occasional Poster

Re: Live chat/ help

SORRY now tv help live chat is not currently available in any device we have tested included all high deaf devices mobile, laptop and pc we are currently in the process of logging complaint with regulator as we can not contact now tv live online.  

We are very disappointed with the service we are all unhappy with your customer service and are not happy with your replys because now tv are avoiding the issue. 

Jodie96
First Poster

Re: Live chat/ help

Now to has takes money out for sky movies twice this month 

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Connelly94
First Poster

Re: Live chat/ help

Hi there I didn’t mean to subscribe to now tv again I looked of a film was on there and it’s just said your subscribed , this as happened as I was a member but cancelled as didn’t use so my details were already on there , please help me get a refund , thankyou , [email removed]

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