Welcome to the community. Pop onto live chat and explain what's happened, they should be willing to refund you for the pass. To get to live chat, go to the following help page and choose the live chat option.
Hey I’m looking for some help
I have been trying to purchase a new pass on my account , very time I go to add it to my account it’s says my payment details are not up to date I have checked and all my details are correct
could anyone help me?
Good morning, 2 days ago (20 August ) i was waiting on someone who had done my internet useful,any person didn’t come.I need internet!What should I do?Can you give me another date? I’m waiting for your answer,Please will be fast because i need it for my work!Internet is very useful for me and my job.