My TV guide freezes since mid August. After trying everything else I had to do the factory reset too and re sign into my WiFi etc etc. And resign into all the apps.
Annoying but worked for a week. Factory resetted it again worked for another week. Did it again this time it worked for 2weeks and has now frozen again. I'm seriously ###### off. I can see from the forum I ain't the only one having this problem. I live in London. Was thinking of buying a new smart box but I ain't got the money. And as it's not isolated to just my box I don't see why I should. Now TV needs to sort it out.
Has anyone managed to sort this? I've started having this problem and have to keep factory resetting every time which is frustrating when you have to find channels, log into catch up apps/Netflix etc each time.
I've been doing for the last couple of months now, and unfortunately it seems to last a shorter length of time after each reset.. we're down to two days between factory resets now 😴.
Would be good to get an actual update from NowTV!
Hope it works out better for you!
I agree NOW TV needs to sort this out ASAP as it's driving my husband mad!! He's retired and regularly tries to change viewing only to have it freeze up & he's not techie minded so wants me to sort out each time but I'm not always available as at work. Can you confirm what 'factory reset' is & how to do it?