**** FIX ****
Turn of your router ... unplug your device and ethernet cable ... turn your device back on ... it will kick in ... turn on your router and renew your internet connection .... just worked on my V2 & V3 boxes 🙂
I've had my smart now tv box 2 weeks and there was the odd freeze which it sorted out itself but now it has completely frozen. Unplugging it or resetting it does not work despite numerous attempts. Trying to find a way to contact sky about it. HELP!
Hello people, just been on live chat for some time regarding this issue. Basically, they are saying there is a problem (even though when you check the service status it still says "EVERYTHING LOOKS GOOD". This is what I was told "We are currently facing outage for all NOW TV customers , and we are currently working to rectify the issue." And that is quote!. As for what the problem is, who knows. I was thinking update (like when good old Apple get it wrong) but 2 of my boxes are switched off at the wall when not in use. So fingers crossed that get off their a***s and fix it. I was assured it would be ok for the footie (Arsenal v Man Utd) but I'm not going to hold my breath.
My other issue is if it is an outage problem, why does it still work on iOS and Android devices????