Devices

[Mummachar22]

Hi guys! 

I have just changed my password for now tv account, will this log me out of all devices? I’m trying to stop my ex from using my now tv account on his tv. 
if not does anyone know how I can do this? 

Thankyou!

[gavs82008]

@Mummachar22 

Short answer is no it won’t log you out on ANY devices. 

You’re best to go onto live chat and request staff to force log out on all devices. Make sure to click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

[gavs82008]

@Mummachar22 

Also to be safe to prevent any accidental purchases of any memberships I would strongly recommend to put a payment PIN on your account.

https://help.nowtv.com/article/change-pin-settings