cancel
Showing results for 
Search instead for 
Did you mean: 
Leon
Newbie

update notice stays on my screen take up 75% of my screen cannot cancel or update and cannot remove

update notice stays on my screen take up 75% of my screen cannot cancel or update and cannot remove

1 REPLY 1
RoyB
Legend

@Leon 

Assuming this is a true Now Stick, press the button on the side for five seconds to soft reset it.

If that does not free it up, and providing you have an existing Now Membership or are prepared at least to re-enter your card details and take a free trial of Hayu, press that button for over fifteen seconds to hard reset it,

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.