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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Hi, I’ve just set up my now tv stick. But when I try and go on to Netflix it coming up with an error message. Can anyone help? 

broken fire stick

Ive been moving house so moving alot of big things we moved our tv with the firestick in the back of it and its snapped at the end a little and now is not working would i be ebiable for a new stick ? or do i have to buy a new one ? 

Can I use the same now tv stick on 2 TV sets?

As the title really, I bought the stick for the tv in my bedroom but installed it on the tv in my living room ( blonde moment) can I just take it out and install it in my other tv or do I need another stick?


I have a nowt account on my mobile but have jus purchased the nowtv stick for my TV do I link my account to the stick 

Macc by Advocate
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Stuck on logo screen after factory reset

I have just got my now tv stick back from a family member & l have done a factory reset so I can use my own account details. It connected with the remote and broadband, then updated but when it restarted after the update it is just stuck on the blue ...

Using phone to provide wifi for now stick?

Hi, I've just purchased my first ever caravan and I have put a spare tv into it. I had used a now stick with this tv before so all the pairing has been done and everything worked while I was in my house. Outside, in the caravan, there is obviously no...

Thaxted by Advocate
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Not enough space remove a channel

All of a sudden nowtv won't work saying not enough space and to remove a channel. We haven't added any channels but deleted 2 apps anyway.... Still same error. Any advice as nowtv is ghosting its own customers