Now tv stick loosing connection

[RubyOkines]

My NowTv stick had been playing up for a while now. I keeps loosing connection to the wifi. It will connect then disconnect all the time even though the wifi if working on all other devices.

Please help me, this is really bugging me as I can’t watch anything.

thank you in advance!

[gavs82008]

@RubyOkines 

Factory reset to the stick should sort this issue out. 
Also it’s losing connection not loosing 😜 

https://help.nowtv.com/article/hard-factory-reset-now-box-stick