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Rach85
Advocate

NOWTV stick remote

Please can someone help with my frustration!!

Had my now tv stick now for a few years, and honestly, I love it.  Even added all the bedrooms in the house to it, but after 4 years of loyal service, my remote has died.  Didn't think it would be an issue, but i cannot find a compatible remote!! ( and no, its not a problem with pairing or me being stupid) ive read thay they have stopped making them? encouraged to use the roku app, which costs yet more money to DL? cant even get an answer from customer serivce.

rather leave and get some free weeks from another streaming site than have to pay £60 extra a year for a worse service.... just let me buy a replacement remote!!!!!!!!

2 REPLIES 2
Saint1976
Elite 3

@Rach85 the official Roku remote app doesn't cost a penny. You may be looking at 3rd party apps.

https://play.google.com/store/apps/details?id=com.roku.remote

gavs82008
Legend 5
Legend 5

@Rach85 

Also NOW no longer made any devices so replacement remotes will be nigh on impossible to find. 

You’ll be better to get replacement supported devices if the Roku app mentioned by @Saint1976 doesn’t work. 

FYI that I do not work for NOW, just a NOW customer trying to help