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Chick
Advocate

NOW TV Smart Stick

Hi Guys n Gals, I have been using a Smart stick for around 8 months with very few issues, however I am unable to Pause/ Rewind/FF any programmes without it going back to live status after 1 minute, as opposed to the previous 29mins max option.

I have restarted, rebooted, factory reset to no avail.

This is to my knowledge a software or hardware glitch, is there a solution please,

Regards

Chris 

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1 Solution

Accepted Solutions
schnapps
Legend 5
Legend 5

Re: NOW TV Smart Stick

Hi @Chick

 

This is the reason why (see screenshot below taken from the NOW service banner help centre).

 

Screenshot_20210917-084853.png

View solution in original post

1 Reply
schnapps
Legend 5
Legend 5

Re: NOW TV Smart Stick

Hi @Chick

 

This is the reason why (see screenshot below taken from the NOW service banner help centre).

 

Screenshot_20210917-084853.png

View solution in original post