I bought the Now TV Stick today as well as a daily sports pass and boost (for the HD)
On a trial run today when I put Sky Sports on the picture was fine other than a grey translucent box covering the top left hand side of the screen. It spreads out about half way across and down and is very noticable.
If I select the menu (whilst till in screen) it disappears. I can then see the normal screen and the NOW TV menu/guide down the bottom. Once you close this to get normal full screen again within a couple of seconds it appears and remains.
I am using HDMI connection, running at 1080p on PanasonicTV.
Many thanks in advance
I'm having same problem this evening and have had system for a few years. 1/4 quadrant - the upper left one is translucent but greyer than the other 3 quadrants and the border lines are quite marked. Some kind of overall problem with the network this evening? (It appears no matter which channel I view)
Don't bother trying to do a forced software update it doesn't help.
I am lucky enough to have NowTV on other platforms, so i am going to watch the Sports on them until NowTV fixes the problem (hopefully urgently).
Same here in Geordieland on Now stick (not visible on other devices).
Only have Sports - so cannot check other media. When I hit return on control a fuzzy blue/black box appears momentarily in same position just before Home page appears.
Spoiling enjoyment of 'live' match.
Tech help - PLEASE !!
Hi @Anonymous User
10 minutes so far and no sign of the grey shadow box in the top corner whilst watching Sky Sports Main Event.
It looks to me it's another glitch and bug with the NowTV new look home screen layout on NowTV branded devices 😠.
Yep got this bug on all my boxes (4K and puck) that have the crap 'new' software on! 🙄
The Freeview Smart box that still has the old software doesn't have the issue, just like it never had the unknown page error issue either. Go figure!
The overlay has always been there just spans the whole screen normally. On the old software it disappear on pause. It looks like it isn’t meeting 1080 or 4K resolution. https://community.nowtv.com/t5/NOW-TV-Stick/Quality-issues-on-Sky-Sports-some-kind-of-patterned-over...
I wish it would be removed as it reduces the brightness of the image.
I briefly fixed it by signing out and in but has since returned.