I am new to Now TV having purchased a smart box earlier this week. All was great, really impressed however this morning have gone to watch the freeview channels and find that on the main first screen, the TV Guide option along with "Home" and "Best of Catchup" have all disappeared?!? Only giving me the "My Apps", "App Store" and "Settings" options. Have tried to reset and turn it on and off again but no luck!
Am I doing something wrong or do I have a faulty box?
I'm having this issue now. 3 days in and a new Now TV stick. Internet signal is apparently excellent, forced software updates, factory resets, unplugging everything and still no home, catch up or TV guide. I'll wait for this current pass to cease and on eBay the stick goes! Should have got Amazon fire in the first place.
I have the box with the tv guide, probably bought it 2 years ago. Have had to reset it 3 times now. Tonight I tried all the options but all that worked was holding the reset button until I had to do a completely new set up. Not exactly ideal really and I would not recommend this piece of plastic to anyone until it is more stable. Firestick next I think.