Smart box tv screen shakey

[Anonymous User]

Hi all, just bought a smart box and registered. Set up went well and all seems working, except the picture on my TV ''shaking'' up and down slightly. Anyone !!!!!!

[Anonymous User]

Hi @Anonymous User

Thanks for getting in touch with us. I'm sorry to hear you've headache inducing quality issues.

Can you confirm whether you're using a Smart Box or the Samsung Smart TV app?

Thanks

Rob

NOW TV Team

[Anonymous User]

@Anonymous User any news?

[Anonymous User]

Hi,
I have been waiting over a month for a fix to this issue and still no software update. When can we expect the fix?

[Anonymous User]

My tv screen is shakey disapponted watching football

[SeeMoreDigital]

Hi @Anonymous User,

What make and model of television do you have?

[Anonymous User]

@Anonymous User The update is finally out and problem fixed

[Anonymous User]

Great news @Anonymous User

[SeeMoreDigital]

Great news indeed 

[Anonymous User]

Still not working.  latest update added.  Still shaking.

Set top box version

Samsung TV Model: LE46M87BD

Unwatchable.  Now about a month into a five month pass.  Not getting value for money really.

[Anonymous User]

Hello Hello!

Anyone got any response to this.

Supplied allt he info as requested - still nothing.