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Anonymous User
Not applicable

‎29-06-2016 13:53 - edited ‎29-06-2016 15:26

is.thier.a.phone.number.to.speak.to.someone.please

i.want.to.speak.to.somone.because.my.payment.date.has.been.changed.and.i.have.been.disconected.through.no.fault.of.my.own.my.phone.number.is.<removed>.thamks

0
3 REPLIES 3
schnapps
Legend 5
Legend 5

‎29-06-2016 14:09 - edited ‎29-06-2016 14:11

@Anonymous User

 

Your best option is either to contact NowTV via their Live Chat service or alternatively you can email them direct (click link below), unfortunately they don't have a telephone helpline.

 

http://help.nowtv.com/contact-us/How-to-cancel-NOW-TV

 

 

0
SeeMoreDigital
Legend 5
Legend 5

‎29-06-2016 14:35

In response to schnapps's comment

Hi and welcome to the forum @Anonymous User,

 

NOW TV is a fully 'online service' which offers help to its customers via this forum (by forum members, along with a comprehensive number of Help Centre articles), via email or via 'live chat'.

 

That being said, given that this is an 'account' related issue (which is subject to the Data Protection Act), I suggest you contact a NOW TV representative via the forums 'live chat' facility and explain your requirements to them... They're usually pretty quick at resolving such issues 😉

 

The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

0
Anonymous User
Not applicable

‎29-06-2016 15:27

@Anonymous User

 

I have removed your phone number from this post for your own security, If you receive calls from anyone claiming to be from NOW TV please do not give out any personal information.