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Leiwis
Advocate

‎02-04-2023 11:04

Theif

Be careful with these scammers taking money from your account wen not supposed to very rude on the phone asked for a English person as the communication wasn’t the best and they refused. I will be taking my custom else we’re 

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5 REPLIES 5
gavs82008
Legend 5
Legend 5

‎02-04-2023 11:13

@Leiwis 

You do NOT get ANY phone support from NOW, unless your with BT. 

FYI that I do not work for NOW, just a NOW customer trying to help
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Leiwis
Advocate

‎02-04-2023 16:48

In response to gavs82008's comment
Don’t I know it they try to talk over you when your trying to tell them
what the problem is same issues every month
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gavs82008
Legend 5
Legend 5

‎02-04-2023 17:33

In response to Leiwis's comment

@Leiwis 

Are you talking about broadband? Because you do not get TV support over the phone. 

FYI that I do not work for NOW, just a NOW customer trying to help
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gavs82008
Legend 5
Legend 5

‎02-04-2023 11:14

@Leiwis 

Assuming you’re talking about the TV streaking and not broadband since you tagged this in the NOW black box which is the old streaming device from NOW.

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend

‎02-04-2023 12:37 - edited ‎02-04-2023 12:38

In response to gavs82008's comment
@gavs82008 wrote:

@Leiwis 

Assuming you’re talking about the TV streaking and not broadband since you tagged this in the NOW black box which is the old streaming device from NOW.


@gavs82008 

He has a problem with it flashing? 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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