25-12-2015 19:01
I can't find anything on the search so am posting here, although I can't believe that I'm the first to notice. Why is the volume so low & speech muffled on Now TV Movies? I don't get this problem with BBC I Player so I don't think it's the Now TV Box (Black), and so am thinking it's something to do with the Now TV Movies service? Is there a fix?
Thanks
18-09-2016 22:43 - edited 18-09-2016 22:44
i have low volume on your now tv app it needs to be lowder please
20-09-2016 11:00
Hi @Anonymous User
Sorry to hear about this.
Can you let me know if this happens across all of the movies you try to view ?
Also what device are you using ?
Thanks
Andy
21-06-2017 15:50
I've also noticed low/poor volume on about 50% of the movies I've tried to watch. Each time I have to abandon the movie to try and find one with better,audible sound. If this continues, I'm going to cancel my subscription.
I watch on my laptop and could do with subtitles. Netflix and Amazon both have subtitles as well as good volume.
21-06-2017 16:56
@Anonymous User wrote:I've also noticed low/poor volume on about 50% of the movies I've tried to watch.
Hi @Anonymous User,
Personally speaking I can't say I've had such audio issues when my NOW TV 'black' box is directly connected to my TV. Please confirm your playback device?
Cheers
11-01-2019 14:42
Hi,
I have the same issue when I watch movies on Now Tv.
Any other streaming is fine but for some reason the volume on Now Tv is very low. For example I usually watch my tv on sound level 10 to 14 . On Now Tv I turn it up to max 100 and still not loud enough.
This is across all devices eg,
LG smart tv
Apple Tv
Mac Mini
Toshiba laptop (windows 10)
PS3
It is sometimes just the speech but generally both speaking and music.
My tv speakers are fine with everything but Now Tv 😞.
09-03-2019 19:29
I have this problem too, but not every film. It's happened on Last Witness and Red Sparrow. Can Now TV explain this?
05-04-2019 19:44
I also have these issues with both the Now TV box and the laptop. All other streaming services are fine. Just find the speech is muffled on Now TV. Have fiddled around with audio settings but no joy
06-04-2019 12:19
Don’t have any issues personally.
18-12-2019 21:47 - edited 18-12-2019 21:50
I am listening through a Samsung tv connected optically to a Samsung soundbar and woofer
on tv I normally won’t put the volume higher than forty as the neighbours start to complain
but while watching now TV movies the volume is so muffled I’m have to turn the volume up to 100 and even then the sound is muffled
I seen it talked about on the internet here and there on various forums and including this one the now tv forum.
But no one seems to come back with a answer is it that SKY or now tv just don’t care about there paying customers
Come on give us the answers we are looking for !
If it is has been said before down to compression of the signal then tell us then we can all cancel our now tv packages and look else where for a provider with better sound .
18-02-2020 9:59
Why is no one replying ? I have now cancelled my subscription to now tv and am waiting for it to run out