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Dovile
Advocate

Dovile

hello, I haven't received anything from you and the internet is old, what can I do?

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Dovile 

And you won't not on here, as we are just customers like you. Not sure what you mean by internet is old, what are you expecting to hear from NOW exactly?

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Dovile 

Also, you tagged this in the NOW streaming box. Which is NOTHING to do with the router. 

FYI that I do not work for NOW, just a NOW customer trying to help
Dovile
Advocate

I'm your new customer. The internet was supposed to work today, but I haven't received anything from you.

gavs82008
Legend 5
Legend 5

@Dovile 

Why are you talking to me like I work for NOW? Because I don't, hence my post 'we are just customers like you'.

If your go live date is today, it will be anything up until midnight. You should have a read at this link.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

FYI that I do not work for NOW, just a NOW customer trying to help