@Anonymous User wrote:
It's with all episodes of game of thrones.
I'm watching it on my laptop. I've tried refreshing my browser multiple times. I even changed to firefox and that hasn't helped.
Hi @Anonymous User
Ah well, you have posted in the nowTV black box section which has confused things a little which means my initial advice wouldn't have been any help to you. Try to remember to post in the relevant area for the device you're using. Because not all devices work in the same way and posting in the wrong section can make it more difficult for you to get help.
Before I try to give you advice to fix Silverlight what version of Windows are you using because if you're using Windows 8.1 or Windows 10, then you shouldn't be using Silverlight anyway . You should be using the now TV Windows app instead. This is obtained from the the store app on Windows 8.1/10. It is downloaded at no charge, but you will need a Microsoft account to download it. You would be surprised at the amount of people that aren't aware that the Windows app exists. (Here is a direct link to it)
Be aware the app is seen as a different device by now TVs systems to a web browser, so you will need an empty device slot and a device addition/swap available . If you run into issues speak to live chat by clicking here and then scrolling down to the bottom of the page. Click contact us then click live chat.
If you're using Windows 7 or below and have no choice but to use Silverlight post back and myself, a fellow community member or the now TV staff member will do their best to help you.
