18-08-2016 17:50
i cannot seem to reactivate my nowtv since the bank withheld a standing order. How ever i try i can't seem to reset.
18-08-2016 18:00 - edited 18-08-2016 18:00
Hi @Anonymous User
Welcome to the forum. Have a word with Live Chat. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
18-08-2016 18:26
@Anonymous User wrote:i cannot seem to reactivate my nowtv since the bank withheld a standing order. How ever i try i can't seem to reset.
Just-so-you-know... The NOW TV service has to be paid-for by using a debit or credit card, not a bank standing order...
19-08-2016 12:54
Hi @Anonymous User
Has the bank cancelled your card or blocked NOW TV from taking payments ?
If you follow the steps detailed here you should be able to get up and running.
Thanks
Andy