01-08-2013 16:43
hi, ive tried everything i can think of but cant connect. keep getting error 014 . sorry for grammer on smart tv browser.
Solved! Go to Solution.
21-02-2014 16:18 - edited 13-06-2014 13:42
Hello,
Give the following the instructions a go to fix this: NOW TV error 014
Regards,
Michael
NOW TV Team
26-05-2017 16:54
@Anonymous User
Welcome to the forum. See here for details on returning a box.
https://help.nowtv.com/article/return-or-replace-now-tv-box-or-accessories
18-10-2016 16:43
Car to get my now TVs box to work saying no single but all. Other devices are working
18-10-2016 16:51
@Anonymous User
NOW TV have identified an issue causing this and have posted a message about it here
http://community.nowtv.com/t5/NOW-TV-Service-Status/Now-TV-box-issues-18-10-2016/m-p/403208
I'd suggest going to that post and clicking Topic Options>Subscribe (you need to be signed in to do this) and then you should get an email when there is any news.
In the meantime I'd recommend not doing anything to the box.
09-04-2014 21:42
10-04-2014 11:54
10-04-2014 17:00
Hi Emmaleewilson,
Thanks for getting in touch.
Can you please try the troubleshooting steps found here: http://bit.ly/Help-014
Once you have tried these steps and are on the menu page can you then try the steps in this link: http://bit.ly/Help-011
If you still have issues connecting to your network can you then please turn off your router and your NOW TV box?
We look forward to hearing from you.
Thanks,
Karl
28-05-2014 20:14
29-05-2014 7:43
29-05-2014 8:03
04-09-2014 22:01