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Anonymous User
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connecting to the internet

Hi

Can anybody help me? Just bought the Now Tv box which works fine wireless but trying to connect it via the ether net cable via a BT power Li e adaptor and it will not connect to the local network. Keeps saying the router or access point is not may be restricting access error code 013.50. My router is a BT hub 5 and our BT player works just fine using the same ethernet cable so I'm stumped! I've tried the secret platform and disabled the pings but still have same error. If anyone can help that would be great. Thanks
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Anonymous User
Not applicable

Hi @Anonymous User,

 

APologies for the late reply.

 

Thanks for updating us on this.

 

Please do let us know how you get on.

 

Thanks,

 

Rich

The NOW TV Team