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Anonymous User
Not applicable

cinema pass tracking too fast

I've just bought a cinema pass, and found that the speed of films is about 1.5x normal speed, my entertainment pass is unaffected and plays at normal speed.

 

any suggestions welcomed 

2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

First thing first... Can you please confirm the make and model of device you are using to access and play NOW TV content?

 

 

Cheers

Anonymous User
Not applicable

Hi @SeeMoreDigital 

I am using the Now TV box white model #; 24995k

software version: 7.0

Build: 9612