12-04-2016 10:59
I cannot get subtitles when watching live TV with my entertainment pass. The programmes I am trying to watch are listed as having subtitles available. I have been into the settings menu and have selected"captions" and the message says that "captions" are on but they do not appear. Any suggestions please?
12-04-2016 11:27
@Anonymous User subtitles aren't supported on any NOW TV content, and whilst you can enable them within the BBC iPlayer settings it's only available for on demand programmes, not live.
12-04-2016 11:44
Thank you Artesea for your reply to my query. i wonder what the "Captions" section in the menu is for.