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Anonymous User
Not applicable

‎13-03-2018 13:34

Nowtv

I've got now tv and just got we tv with now tv built-in so moved my original box in another room but when I go to now tv on the ee tv box and sign in it is asking for my card details again so won't let me on
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1 REPLY 1
Andy
Legend 5
Legend 5

‎13-03-2018 14:28

@Anonymous User

 

Welcome to the forum. Usually when you're asked for your payment details it's because you're signing in with a username that hasn't been properly set up yet. If I was you I'd go to your original NOW TV box, open up the NOW TV app and go to the My Account screen and check the username you are signed in with, then make sure this is the username you are using to sign into the app on your EE box.