Hi and welcome to the forum @Anonymous User,
The easiest way to cancel your NOW TV subscriptions is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
- Log onto your NOW TV account using the same log-in details as your NOW TV playback device.
- Then click on the grey coloured 'Canel' button which is located within each of the NOW TV packages you have subscribed to (ie: Entertainment, Movies, Sports). You should see something like this: -
- A new "We hate saying goodbye" web page will be displayed.
- Scroll down to the bottom of the web page.
- Click on the purple coloured 'I don't want my contract free pass' button on the bottom right of the web page.
- Follow the remainder of on-screen instructions/questionnaires...
Please note: -
Your NOW TV subscription will run for its full duration, even if it's cancelled after the first day.
The grey coloured 'Canel' button will not be accessible while the NOW TV system is attempting to collect payment(s).
Cheers
